Healthcare loves Netmail

Faxton St. Luke’s Healthcare

Challenge

Faxton St. Luke’s Healthcare found itself facing a challenge familiar to many healthcare organizations around the world—how to securely send highly-sensitive data like protected health information (PHI) through its email system.

Solution

The hospital switched to Netmail due in part to the solution’s granularity and the built-in encryption component that ensures all encrypted email messages are sent through the organization’s email system where they can be regularly archived, available and ready for discovery.

Results

With the addition of the security component of Netmail, the hospital spends a lot less time releasing false positives from the end-user Quarantine than ever before. Previously, the administrator received 3-4 requests a day. But now, using the same black lists and filters as before, he might get one request a week, if that.

Education loves Netmail

Portage Township

Challenge

Portage Township Community Schools had been using the email archiving and security capabilities of Netmail for years. With a high level of confidence in the software, they decided to use the built-in migration capabilities of Netmail to migrate to Exchange.

Solution

Using Netmail’s unique methodology, the school district was able to collect and archive all new email messages prior to moving end users to Exchange. Users were then moved to the new email system where they had immediate access to all new and archived messages.

Results

One of the additional benefits for the school district was the ability to use continue using Netmail Archive post-migration to manage email storage and respond to the occasional eDiscovery requests the school district receives.

Government loves Netmail

NEORSD

Challenge

The Northeast Ohio Sewer District relied on backup tapes of email dating back to the late 1990s and had no specific policy for email retention. It received numerous eDiscovery requests, often requiring extensive date ranges. Due to the level of effort required to fulfill these requests, the impact to the IT Department was significant.

Solution

The district engaged the team at Netmail to deliver an onsite email policy workshop that helped them create a policy on email retention and destruction in accordance with their compliance regulations, then migrated from Novell GroupWise to Microsoft Exchange and set up a robust email archive to help them centralize the District’s email archives into a single repository to facilitate eDiscovery./p>

Results

With a policy firmly in hand, the district then relied on Netmail to locate, collect, and archive email and GroupWise Personal Archives scattered throughout the organization into a centralized, fully-searchable archive repository prior to the email migration. As a result, the district can now look forward to reduced storage costs on the new Exchange system.

Corporate loves Netmail

Savaré Speciality Adhesives

Challenge

The burden of an ever-increasing email database size slowed down search processes and presented challenges for the Savaré Specialty Adhesives IT department, particularly with respect to the size of their backup and the time required to back up the system.

Solution

Savaré chose Netmail because with the Netmail Platform, they could keep their current email system and architecture while at the same time avoiding interrupting operations, re-training personnel, or incurring a potential mishap in the workflow.

Results

Savaré was able to dramatically reduce the size of their message store by archiving mail to a centralized XML repository after which the company saw an immediate increase in the responsiveness of the email system, a reduction in the time required to back up the system, and a reduction in the bandwidth involved in disaster recovery procedures.

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