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Be Part of Our Success!

We're Hiring!

Location: Montreal - Department: Operations

Have you just finished your studies and feel ready to take that first step in your professional career? If yes, see if you would be a great fit to join our company! As Customer Service & Administrative Coordinator , you’ll be the “grease in Netmail’s gears” so to speak. You’ll give the personal touch over the phone, ensure that clients are always being assisted, and that everyone feels super welcome when they walk through Netmail’s doors! In short, you’ll ensure that things at Netmail run smoothly & efficiently.


What we’re looking for

  • A great communicator, with a structured & committed work ethic, with long-term views to help build and grow the company
  • Fearless and have a passion for new technology & dedication to continuous learning
  • Able to work independently and within a team environment
  • Excellent listener & ability to gather relevant information quickly
  • Strong interest in accounting and bookkeeping
  • Well organized under pressure
  • Be resilient & ready for a challenge
  • “Can-Do” uber-positive attitude, coupled with a very strong client service orientation
  • Must-haves: Effective oral and written English and French communication skills, and excellent documentation skills
  • A university degree, and knowledge of network administration considered an asset
  • Non-smoker

What you’ll do

  • Be part of a great team within a client-focused growing organization, with an unapologetic drive to ensure our clients become raving fans
  • As first point of contact for all the incoming communications you’ll be responsible for ensuring our clients and partners always get a human response, receive timely assistance with the support issues
  • Prioritization & assigning of support resources based on client or partners needs / severity
  • Welcome guests arriving at our office
  • Take care of Office maintenance (supplies, equipment, manage deliveries, etc.)
  • Processing sales orders {making sure sales orders are complete, entering into the accounting software}
  • Invoicing for clients and partners
  • Participating in all that encompasses our customer satisfaction program
  • Liaises with other departments such as required
  • Get the opportunity to gain exceptional career advancements with an attractive compensation model
  • Enrich our team with your expert knowledge

Location: Montreal - Department: Sales

Are you a strong communicator capable of building rapport and trust with people at all levels of management? Are you a geek for technology? Are you looking for an opportunity to work with a world class team, and make lots of money by surpassing your goals and knocking those targets out of the park? If so, you could be a great fit for our company! As Inside Sales, you’ll play a key role in driving business growth by developing new accounts and managing existing accounts in order to generate software and services business within those accounts.


What we’re looking for

  • Experience in account management, ideally dealing with consultative software sales
  • Structured and committed work ethic, with long-term views to help build and grow the company
  • A great communicator, at all management levels, with very natural persuasive and leadership skills
  • Passion for new technology and a dedication to continuous learning
  • “Can-Do” uber-positive attitude, coupled with a very strong client service orientation
  • Experience in account management at the executive level
  • Must-haves: Effective oral and written English communication skills, and the ability to travel 10% to 15% of the time
  • Non-smoker

What you’ll do

  • Be part of a client-focused organization with an unapologetic drive to ensure our clients become raving fans
  • Be part of a growing organization helping people and organizations be more productive
  • Reach (or exceed!) company monthly and annual revenue targets
  • Thoroughly understand the client's industry, their organization, competitors in the market, and business issues
  • Coordinate the participation of the many people involved in the sale, from our own Technical Team to the various executives in our prospects’ companies
  • Help clients understand our products’ capabilities in order to allow us to continue exceeding client expectations while addressing their specific business needs
  • Travel to client sites to present our products and technical solutions (10% to 15% of the time), including participation in webcasts
  • Manage the sales database
  • Participate in client prospecting events and trade shows when needed
  • Enrich our team with your experience and knowledge

Location: Montreal - Department: Operations

Ready to start your technical career? Not the typical support job + person passionate for technology = someone who should be joining our growing company! There's a lot of opportunity to work with a range of technologies, great people, and different corporations


What we’re looking for

  • Be smart! You've got to be on top of your game & able to think quickly & logically to be able to solve technical issues
  • Be organized, driven & love to learn new technology and isn't satisfied with just having a job
  • Be able to effectively time manage & balance several activities at once
  • Be client focused. Understand that the client is the reason the job exists in the first place
  • Be resilient & ready for a challenge
  • Working knowledge of TCP/IP, DNS, SMTP & HTTP, Microsoft OS Family, Linux command line tools and Bash shell
  • Must-haves: Effective oral and written English communication skills, a university degree; 1+ years as a support engineer, or a network administrator
  • Knowledge of Microsoft Exchange & Novell GroupWise & VMWare & vSphere an asset
  • Non-smoker

  • Sounds interesting? Please look-up the TXT record on the test.netmail.com domain and complete as much as of the test as you can. Don't forget to include the key obtained at the end of the test in your cover letter.

What you’ll do

  • Deliver the industry's best email technical support – period!
  • Be devoted to ensuring the smooth operation of our integrated email management platform, Netmail
  • Surprise & delight our clients by exceeding our support level agreements
  • Help identify and resolve issues for complex email-related problems
  • Own incoming support requests via phone & email
  • Contribute to our knowledge base articles to improve our help.netmail.com offering
  • Collaborate with Back Line Support & Development teams and influence product direction based on client feedback
  • Enrich our team with your expert knowledge

Don’t merely work for a company

Instead, go places with it

2001 YEAR FOUNDED

2001 YEAR FOUNDED

4 O’clock IS BEER FRIDAY TIME

4 O’clock IS BEER FRIDAY TIME

100% EMPLOYEE OWNED

100% EMPLOYEE OWNED

65 EMPLOYEES with an average tenure of 6 years

65 EMPLOYEES with an average tenure of 6 years

500,000 mailboxes

3,000,000 mailboxes

30 COUNTRIES WHERE NETMAIL IS USED

30 COUNTRIES WHERE NETMAIL IS USED

We have toys for grown ups

We have toys for grown ups

We're one of Canada's Top Employers

We're one of Canada's Top Employers

Hear what our shareholders have to say about the reasons they joined Netmail.

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We're 100% Employee Owned!

We behave & act like passionate owners… because we are!

Santiago Vazquez

We let Our Employees have their say

Santiago Vazquez QA, Netmail / Read more Netmail stories