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We're Hiring!

Location: Montreal - Department: R&D

Can you ensure great performance & quality while delivering a product that delivers an awesome messaging technology that improves company’s business communication? Enjoy discussing cool and innovative ideas with your colleagues, coming up with great product solutions and sharing your passion & knowledge to others? Then this is the place for you!


What we’re looking for

  • Having a track record of high quality design and development ability for building enterprise-level messaging software solutions
  • Excellent understanding of the .Net framework, C#, and web technologies
  • Proven experience with Microsoft messaging technologies (MS Exchange, Outlook, etc.)
  • Experience C#/C++(strong), VB, SQL, XML, XSLT
  • JavaScript(strong), AJAX, Java(strong), PHP, SQL, JSP, XML, XSLT, HTML
  • Must-haves: Effective oral and written English communication skills, a university degree in Computer Science or Computer Engineering; 5+ years experience,1 year on commercial software products
  • Experience with messaging servers, APIs and protocols (MAPI, CDO, WebDav, SMTP, IMAP) is a plus
  • Experience with standard technologies/protocols – LDAP, SOAP, HTTP/HTTPS, SMTP, POP3 is a plus
  • Non-smoker

  • Sounds interesting? Please look-up the TXT record on the test.netmail.com domain and complete as much as of the test as you can. Don't forget to include the key obtained at the end of the test in your cover letter.

What you’ll do

  • Perform Participate in every phase of the development life cycle, including analysis, design, coding, testing, debugging, and implementation
  • Design component level solutions from system requirements
  • Develop and debug software solutions both from scratch & within existing architectures
  • Add new functionalities to the existing business application
  • Take responsibility for time lines and deliverables. Write documentation of the design and code
  • Perform software problem investigation, problem resolution, unit/system integration and testing and documentation
  • Provide support to Escalations Manager in evaluation of system operational anomalies and troubleshoot software problems
  • Provide support to Escalations Manager in developing software corrections to be distributed as hot-fixes or as part of the software maintenance cycle
  • Get opportunity to get exceptional career advancements
  • Enrich our team with your expert knowledge

Location: Montreal - Department: R&D

Looking to have an impact in the continuous improvement of our software? Looking to work closely with engineering, support and sales within a customer focused organization? Do you hate buggy software? Do you have a passion for building enterprise-level messaging software solutions? If yes, then you sound like the perfect person to join our company!


What we’re looking for

  • Having experience in network administration & customer technical support
  • Having a track record of shipping high quality, market-leading products
  • Experience in functional & automated testing as well as test automation tools
  • Knowledge of Software Test / Quality Assurance methodologies and application of those methodologies
  • Experience with scripting language; Linux shell scripts, Python, Perl
  • Working knowledge of SMTP, IMAP, POP, DNS, TCP/IP, mail servers, SPF, DoS, RBL
  • Experience in testing applications on Linux and Windows platforms
  • Experience with one of the following: NetMail, GroupWise, Exchange, Notes/Domino, SendMail, PostFix, QMail etc.
  • Must-haves: Effective oral and written English communication skills, a university degree in Computer Science or Computer Engineering; 6+ years SQA experience, 2 year on commercial software products
  • Experience with Rational Quality Manager and Rational Functional Tester is a plus
  • Knowledge of C/C++ is a plus, but not required
  • Non-smoker

  • Sounds interesting? Please look-up the TXT record on the test.netmail.com domain and complete as much as of the test as you can. Don't forget to include the key obtained at the end of the test in your cover letter.

What you’ll do

  • Act as the primary interface for escalation management with regards to customer escalations
  • Prioritize & drive escalations ensure visibility, traction and closure
  • Setting correct expectations & resolution through effective communication
  • Review root cause of escalated requests and use this information to push continuous improvement
  • Perform all aspects of product testing including functional, regression, performance, usability, and acceptance testing
  • Tenaciously find bugs, work closely with development and support teams, ensure bugs are quickly fixed, and ensure total product quality
  • Write test plans and test cases from product functional specs, development design documents, or marketing product documents
  • Create and enhance test environments and test tools
  • Integrate test suites into the test management system (Rational Quality Manager)
  • Execute and integrate unit tests into the test automation harness
  • Develop and integrate test validation tools which will likely require programming in Python, C# or other appropriate scripting languages as deemed necessary
  • Produce software builds for testing and release
  • Manage development of software installation utilities
  • Ensure quality of the official software releases
  • Get opportunity to get exceptional career advancements
  • Enrich our team with your expert knowledge

Location: Montreal - Department: Delivery

> Have you just finished your studies and feel ready to take that first step in your professional career? If yes, see if you would be a great fit to join our company! As Customer Service Representative, you will the “grease in Netmail’s gears” so to speak. You’ll give the personal touch over the phone, ensure that clients are always being assisted, and that everyone feels super welcome when the walk through Netmail’s doors! In short, you’ll ensure that things at Netmail run smoothly & efficiently.


What we’re looking for

  • A great communicator, with a structured & committed work ethic, with long-term views to help build and grow the company
  • Fearless and have a passion for new technology & dedication to continuous learning
  • Able to work independently and within a team environment
  • Excellent listener & ability to gather relevant information quickly
  • Well organized under pressure
  • Be resilient & ready for a challenge
  • “Can-Do” uber-positive attitude, coupled a very strong client service orientation
  • Must-haves: Effective oral and written English and French communication skills, and a university degree, and excellent documentation skills
  • Knowledge of network administration an asset
  • Non-smoker

What you’ll do

  • Deliver the industry's best email technical support – period!
  • Be part of a growing organization helping people be more productive
  • Be part of the support & services team within a client-focused organization with an unapologetic drive to ensure our clients become raving fans
  • As first point of contact responsible for all the incoming support communications you’ll be responsible for ensuring our clients always get a human response, receive timely assistance with the support issues and prioritize & assign resources based on client needs & severity
  • Organize & schedule service appointments with our clients
  • Leading all that encompasses our customer satisfaction program, which includes working with Net Promoter Score (NPS) surveys
  • Touch upon Accounts Receivables
  • Liaises with other departments such as required
  • Get the opportunity to gain exceptional career advancements with an attractive compensation model
  • Enrich our team with your expert knowledge

Location: Montreal - Department: Delivery

Not the typical support job + person passionate for technology = someone who should be joining our growing company! There's a lot of opportunity to work with a range of technologies, great people, and different corporations


What we’re looking for

  • Be smart! You've got to be on top of your game & able to think quickly & logically to be able to solve technical issues
  • Be organized, driven & love to learn new technology and isn't satisfied with just having a job
  • Be able to effectively time manage & balance several activities at once
  • Be client focused. Understand that the client is the reason the job exists in the first place
  • Be resilient & ready for a challenge
  • Essentials: Working knowledge Linux (SLES), networking (TCP/IP, DNS, NAT, Firewall), messaging (SMTP, Exchange, GroupWise)
  • Must-haves: Effective oral and written English communication skills, a university degree; 5+ years as a support engineer, or a network administrator, must be Microsoft Certified
  • Knowledge of SQL, eDirectory & Virtualization an asset
  • Non-smoker

  • Sounds interesting? Please look-up the TXT record on the test.netmail.com domain and complete as much as of the test as you can. Don't forget to include the key obtained at the end of the test in your cover letter.

What you’ll do

  • Deliver the industry's best email technical support – period!
  • Be devoted to ensuring the smooth operation of our integrated email management platform, Netmail
  • Surprise & delight our clients by exceeding our support level agreements
  • Help identify and resolve issues for complex email-related problems
  • Own incoming support requests via phone & email
  • Contribute to our knowledge base articles to improve our help.netmail.com offering
  • Collaborate with Back Line Support & Development teams and influence product direction based on client feedback
  • Enrich our team with your expert knowledge

Location: Montreal - Department: Demand

Are you a strong communicator capable of building rapport and trust with people at all levels of management? Are you a geek for technology?Are you awesome at navigating through an enterprise’s complex business and technical challenges to quantify and articulate the most compelling reasons to change? Are you looking for an opportunity to work with a world class team, and make lots of money by surpassing your goals and knocking those targets out of the park? If so, you could be a great fit for our company! As a Software Sales Executive, you will uncover new opportunities, understand our clients’ businesses, demonstrate how they will derive value from our expertise and ultimately, ensure they join our many raving fans. *** We have no cap on commissions: the more money the company makes through your efforts, the more money you make - and we are happy about that! ***


What we’re looking for

  • Experience in outbound business development, ideally dealing with consultative software sales
  • Structured and committed work ethic, with long-term views to help build and grow the company
  • A great communicator, at all management levels, with very natural persuasive and leadership skills
  • Passion for new technology and a dedication to continuous learning
  • Solid understanding of corporate networking, servers & storage, the Internet and email
  • “Can-Do” uber-positive attitude, coupled with a very strong client service orientation
  • A university degree; 6+ years experience developing new business at the executive level
  • Must-haves: Effective oral and written English communication skills, and the ability to travel 10% to 15% of the time
  • Non-smoker

What you’ll do

  • Be part of a client-focused organization with an unapologetic drive to ensure our clients become raving fans
  • Be part of a growing organization helping people and organizations be more productive
  • Be responsible for generating new business through research and acquisition of Enterprise accounts within a specific territory or industry
  • Reach (or exceed!) company monthly and annual revenue targets
  • Thoroughly understand the client's industry, their organization, competitors in the market, and business issues
  • Coordinate the participation of the many people involved in the sale, from our own Technical Team to the various executives in our prospects’ companies
  • Help clients understand our products’ capabilities in order to allow us to develop winning solutions that are tailored to the clients' specific business needs
  • Travel to client sites to present our products and technical solutions (10% to 15% of the time), including participation in webcasts
  • Manage the sales database
  • Participate in client prospecting events and trade shows when needed
  • Enrich our team with your experience and knowledge

Location: Montreal - Department: Delivery

As a Technical Writer you'll be responsible for being the author, editor, and reviewer of product documentation. In this role, you will work with different team, software developers, and attend engineering & sales meetings to gather, write, and publish technical information for our customers.


What we’re looking for

  • Knowledge of web-based information technology and email is a definite must
  • Strong editing and analytical skills
  • Be independent , proactive, and capable of effective Teamwork
  • University degree or diploma in the technical communications, computer science or technical/communications field
  • A minimum of 5 years related experience or equivalent
  • “Can-Do” uber-positive attitude, coupled with a very strong client service orientation
  • Proven ability to generate large amounts of clear and readable documentation
  • Familiarity with content management systems (CMS systems) used to update website content
  • Familiarity with writing and graphics tools, such as Adobe Framemaker, Acrobat Professional and Photoshop, MS Office (Word), and graphics software such as Adobe Photoshop
  • Knowledge of Microsoft Exchange and Novell GroupWise is an asset
  • Must-haves: Effective oral and written English communication skills

What you’ll do

  • Write user technical documentation, updating the on-line help & related knowledge base articles
  • Work with internal teams (Support, Development and Product Management) to obtain an in-depth understanding of the product and the documentation requirements
  • Produce instructional training videos
  • Ensure consistent language, style and formatting of the technical documentation
  • Ensure accuracy and completeness of technical documentation for the intended audience
  • Contribute to continuous improvement of technical writing practices, methods, and tools
  • Assist with the preparation of sales-ready materials, screenshot markups, white papers, release notes, customer training documentation /li>
  • Updating product content on our corporate website
  • Keep management and the organization informed of progress
  • Communicate effectively on progress
  • Enrich our team with your expert knowledge

  • Health

  • Security

  • Commute

  • Style

  • Social

  • Community

  • Training

  • Activities

  • 10 Years

Don’t merely work for a company

Instead, go places with it

2001 YEAR FOUNDED

2001 YEAR FOUNDED

4 O’clock IS BEER FRIDAY TIME

4 O’clock IS BEER FRIDAY TIME

65 EMPLOYEES with an average tenure of 6 years

65 EMPLOYEES with an average tenure of 6 years

500,000 mailboxes

500,000 mailboxes

30 COUNTRIES WHERE NETMAIL IS USED

30 COUNTRIES WHERE NETMAIL IS USED

We have toys for grown ups

We have toys for grown ups

We're one of Canada's Top Employers

We're one of Canada's Top Employers

Hear what our shareholders have to say about the reasons they joined Netmail.

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We're 100% Employee Owned!

We behave & act like passionate owners… because we are!

Santiago Vazquez

We let Our Employees have their say

Santiago Vazquez QA, Netmail / Read more Netmail stories