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Location: Montreal - Department: Demand

Start your sales career in Business Development! As Business Development you will proactively generate new business opportunities for the entire Netmail product line. New business will be generated via outgoing telephone calls primarily in the United States. You'll be measured on the number of appointments you set, the number of lead you pass on to the sales team, and the number of opportunities generated by your work.


What we’re looking for

  • Experience in telemarketing, ideally dealing with consultative software sales
  • Structured and committed work ethic, with long-term views to help build and grow the company
  • A great communicator, at all management levels, with very natural persuasive and leadership skills
  • Passion for new technology and a dedication to continuous learning
  • Solid understanding of corporate networking, servers & storage, the Internet and email
  • “Can-Do” positive fearless attitude, coupled with a very strong client service orientation
  • Must-haves: Effective oral and written English communication skills, effective oral and written French considered an asset
  • A university degree is considered an asset
  • Non-smoker

What you’ll do

  • Be part of a client-focused organization with an unapologetic drive to ensure our clients become raving fans
  • Be part of a growing organization helping people and organizations be more productive
  • Generate Enterprise level opportunities from marketing campaigns & existing prospects
  • Reach (or exceed!) company monthly targets
  • Work with Account executives to “tag team” potential clients
  • Update CRM (Salesforce) information with accuracy and ensure accurate & complete information is passed onto account executives in a timely manner
  • Participate in client prospecting events and trade shows when needed
  • Enrich our team with your experience and knowledge

Location: Montreal - Department: Demand

Are you a strong communicator capable of building rapport and trust with people at all levels of management? Are you a geek for technology?Are you awesome at navigating through an enterprise’s complex business and technical challenges to quantify and articulate the most compelling reasons to change? Are you looking for an opportunity to work with a world class team, and make lots of money by surpassing your goals and knocking those targets out of the park? If so, you could be a great fit for our company! As a Software Sales Executive, you will uncover new opportunities, understand our clients’ businesses, demonstrate how they will derive value from our expertise and ultimately, ensure they join our many raving fans. *** We have no cap on commissions: the more money the company makes through your efforts, the more money you make - and we are happy about that! ***


What we’re looking for

  • Experience in outbound business development, ideally dealing with consultative software sales
  • Structured and committed work ethic, with long-term views to help build and grow the company
  • A great communicator, at all management levels, with very natural persuasive and leadership skills
  • Passion for new technology and a dedication to continuous learning
  • Solid understanding of corporate networking, servers & storage, the Internet and email
  • “Can-Do” positive attitude, coupled with a very strong client service orientation
  • A university degree; 6+ years experience developing new business at the executive level
  • Must-haves: Effective oral and written English communication skills, effective oral and written French considered an asset, and the ability to travel 10% to 15% of the time
  • Non-smoker

What you’ll do

  • Be part of a client-focused organization with an unapologetic drive to ensure our clients become raving fans
  • Be part of a growing organization helping people and organizations be more productive
  • Be responsible for generating new business through research and acquisition of Enterprise accounts within a specific territory or industry
  • Reach (or exceed!) company monthly and annual revenue targets
  • Thoroughly understand the client's industry, their organization, competitors in the market, and business issues
  • Coordinate the participation of the many people involved in the sale, from our own Technical Team to the various executives in our prospects’ companies
  • Help clients understand our products’ capabilities in order to allow us to develop winning solutions that are tailored to the clients' specific business needs
  • Travel to client sites to present our products and technical solutions (10% to 15% of the time), including participation in webcasts
  • Manage the sales database
  • Participate in client prospecting events and trade shows when needed
  • Enrich our team with your experience and knowledge

Location: Montreal - Department: R&D

Looking to have an impact in the continuous improvement of our software? Looking to work closely with engineering, support and sales within a customer focused organization? We’re looking for smart, go-getters who want to get things done. A background and/or a high interest in networking and scripting is a definite must for this role. Do you have what it takes?


What we’re looking for

  • Smart, go-getters who want to get things done
  • Experience with scripting languages as: Linux shell scripts, Python, Perl
  • Experience in functional testing, as well as test automation tools
  • Experience in testing applications on Linux and Windows platforms
  • Working knowledge of SMTP, IMAP, POP, DNS, TCP/IP, mail servers, SPF, DoS, RBL
  • Experience in testing applications on Linux and Windows platforms
  • Must-haves: Effective oral and written English communication skills, effective oral and written French considered an asset, a university degree in Computer Science or Computer Engineering
  • Experience with IBM RQM and RFT automation tool is a plus
  • Having experience in networking and troubleshooting is a plus
  • Knowledge of C/C++ is a plus, but not required
  • Non-Smoker

  • If this sounds interesting & if you'd like to have a bit of fun, please look-up the TXT record on the test.netmail.com domain and complete as much as of the test as you can. Include the key obtained in your cover letter. Hint: Getting past the username and password is the first step - there are 7 steps all together. Good luck and have fun!

What you’ll do

  • Perform all aspects of product testing including functional, regression, performance, usability, and acceptance testing
  • Must be tenacious about finding bugs, following up with the responsible team members, and ensuring that the bugs are fixed in a timely fashion
  • Review root cause of defects found in UAT or Beta testing and use this information to push continuous improvement
  • Write and update test cases from product functional specs, development design documents, or marketing product documents
  • Develop and integrate test validation tools which will likely require programming in Python, C# or other appropriate scripting languages as deemed necessary
  • Execute and integrate test scripts into the test automation harness
  • Integrate test suites into the test management system (IBM RQM and RFT)
  • Get opportunity to get exceptional career advancements
  • Enrich our team with your expert knowledge

Location: Montreal - Department: R&D

Looking to have an impact in the continuous improvement of our software? Looking to work closely with engineering, support and sales within a customer focused organization? Do you hate buggy software? Do you have a passion for building enterprise-level messaging software solutions? If yes, then you sound like the perfect person to join our company!


What we’re looking for

  • Having experience in network administration & customer technical support
  • Having a track record of shipping high quality, market-leading products
  • Experience in functional & automated testing as well as test automation tools
  • Knowledge of Software Test / Quality Assurance methodologies and application of those methodologies
  • Experience with scripting language; Linux shell scripts, Python, Perl
  • Working knowledge of SMTP, IMAP, POP, DNS, TCP/IP, mail servers, SPF, DoS, RBL
  • Experience in testing applications on Linux and Windows platforms
  • Experience with one of the following: NetMail, GroupWise, Exchange, Notes/Domino, SendMail, PostFix, QMail etc.
  • Must-haves: Effective oral and written English communication skills, effective oral and written French considered an asset, a university degree in Computer Science or Computer Engineering; 6+ years SQA experience, 2 year on commercial software products
  • Experience with Rational Quality Manager and Rational Functional Tester is a plus
  • Knowledge of C/C++ is a plus, but not required
  • Non-smoker

  • If this sounds interesting & if you'd like to have a bit of fun, please look-up the TXT record on the test.netmail.com domain and complete as much as of the test as you can. Include the key obtained in your cover letter. Hint: Getting past the username and password is the first step - there are 7 steps all together. Good luck and have fun!

What you’ll do

  • Act as the primary interface for escalation management with regards to customer escalations
  • Prioritize & drive escalations ensure visibility, traction and closure
  • Setting correct expectations & resolution through effective communication
  • Review root cause of escalated requests and use this information to push continuous improvement
  • Perform all aspects of product testing including functional, regression, performance, usability, and acceptance testing
  • Tenaciously find bugs, work closely with development and support teams, ensure bugs are quickly fixed, and ensure total product quality
  • Write test plans and test cases from product functional specs, development design documents, or marketing product documents
  • Create and enhance test environments and test tools
  • Integrate test suites into the test management system (Rational Quality Manager)
  • Execute and integrate unit tests into the test automation harness
  • Develop and integrate test validation tools which will likely require programming in Python, C# or other appropriate scripting languages as deemed necessary
  • Produce software builds for testing and release
  • Manage development of software installation utilities
  • Ensure quality of the official software releases
  • Get opportunity to get exceptional career advancements
  • Enrich our team with your expert knowledge

Location: Montreal - Department: Delivery

Are you leader who can leverage ambiguity to pioneer change? Do you have uncanny organizational, planning, time management, communication and negotiation skills? If so, it’s time to prove it and apply for this position!


What we’re looking for

  • Structured and committed work ethic, with long-term views to help build and grow the company
  • A great communicator, with persuasiveness and focus on client success
  • Fearless passion about new technology and dedication to continuous learning
  • Solid understanding of corporate networking, servers & storage, the Cloud and email
  • “Can-Do positive attitude, being mindful of all possible points of view within a project plan, coupled a very strong client service orientation
  • A leader with the ability to quickly earn the respect and support of his/her team
  • Understanding the responsibility of the stewardship being given when clients entrust their projects to us; able to pay attention to every detail
  • Maintain a positive relationship and communications with project clients ensuring maximum client satisfaction
  • Demonstrated meticulous implementation of corporate standards for quality
  • Must-haves: Effective oral and written English communication skills, Bachelor’s degree, 1-3 years IT project management experience, and the ability to travel 20% - 25% of the time

What you’ll do

  • Be part of a client-focused organization with an unapologetic drive to ensure our clients become raving fans!
  • Thoroughly understand the client's industry, their organization, financials, competitiveness in the market, and business issues
  • Understand, communicate and manage project scope
  • Understand the cost model and project profit margin for every project before kick-off
  • Define project team structure, request resource assignment and allocate team members to client project
  • Establish project schedule, manage project efforts and actual to ensure on-time and on-budget delivery
  • Get all key players aligned & moving in a unified direction
  • Be eager to communicate regular status updates
  • Obtain client approvals on all expected deliverables (project plan, change requests, acceptance documents, etc.)
  • Proactively log & manage all project risks and issues; ensure proper risk mitigation and issue resolution plans are defined to avoid any project delays
  • Be part of a growing organization helping people be more productive
  • Travel to client sites to participate in onsite projects
  • Report weekly successes & concerns (Quantitative and Qualitative)
  • Get the opportunity to gain exceptional career advancements with an attractive compensation model
  • Enrich our team with your expert knowledge

Location: Montreal - Department: Operations

Have you just finished your studies and feel ready to take that first step in your professional career? If yes, see if you would be a great fit to join our company! As Customer Service & Office Coordinator, you will the “grease in Netmail’s gears” so to speak. You’ll give the personal touch over the phone, ensure that clients are always being assisted, and that everyone feels super welcome when the walk through Netmail’s doors! In short, you’ll ensure that things run smoothly & efficiently, at Netmail!


What we’re looking for

  • A great communicator, with a structured & committed work ethic, with long-term views to help build and grow the company
  • Fearless and have a passion for new technology & dedication to continuous learning
  • Able to work independently and within a team environment
  • Excellent listener & ability to gather relevant information quickly
  • Well organized under pressure
  • Be resilient & ready for a challenge
  • “Can-Do” positive attitude, coupled a very strong client service orientation
  • Must-haves: Effective oral and written English and French communication skills, and excellent documentation skills
  • A university degree, and knowledge of network administration considered an asset
  • Non-smoker

What you’ll do

  • Be part of a great team within a client-focused growing organization, with an unapologetic drive to ensure our clients become raving fans
  • As first point of contact for all the incoming customer communications you’ll be responsible for ensuring our clients always get a human response, receive timely assistance with the support issues and prioritize & assign resources based on client needs & severity
  • Organize & schedule service appointments with our clients, help support Marketing initiatives
  • Leading all that encompasses our customer satisfaction program, which includes working with Net Promoter Score (NPS) surveys
  • Liaises with other departments such as required
  • Get the opportunity to gain exceptional career advancements with an attractive compensation model
  • Enrich our team with your expert knowledge

Location: Montreal - Department: Delivery

Ready to start your technical career? Not the typical support job + person passionate for technology = someone who should be joining our growing company! There's a lot of opportunity to work with a range of technologies, great people, and different corporations


What we’re looking for

  • Be smart! You've got to be on top of your game & able to think quickly & logically to be able to solve technical issues
  • Be organized, driven & love to learn new technology and isn't satisfied with just having a job
  • Be able to effectively time manage & balance several activities at once
  • Be client focused. Understand that the client is the reason the job exists in the first place
  • Be resilient & ready for a challenge
  • Working knowledge of TCP/IP, DNS, SMTP & HTTP, Microsoft OS Family, Linux command line tools and Bash shell
  • Must-haves: Effective oral and written English communication skills, effective oral and written French considered an asset, a university degree; 1+ years as a support engineer, or a network administrator
  • Knowledge of Microsoft Exchange & Novell GroupWise & VMWare & vSphere an asset
  • Non-smoker

  • If this sounds interesting & if you'd like to have a bit of fun, please look-up the TXT record on the test.netmail.com domain and complete as much as of the test as you can. Include the key obtained in your cover letter. Hint: Getting past the username and password is the first step - there are 7 steps all together. Good luck and have fun!

What you’ll do

  • Deliver the industry's best email technical support – period!
  • Be devoted to ensuring the smooth operation of our integrated email management platform, Netmail
  • Surprise & delight our clients by exceeding our support level agreements
  • Help identify and resolve issues for complex email-related problems
  • Own incoming support requests via phone & email
  • Contribute to our knowledge base articles to improve our help.netmail.com offering
  • Collaborate with Back Line Support & Development teams and influence product direction based on client feedback
  • Enrich our team with your expert knowledge

Don’t merely work for a company

Instead, go places with it

2001 YEAR FOUNDED

2001 YEAR FOUNDED

4 O’clock IS BEER FRIDAY TIME

4 O’clock IS BEER FRIDAY TIME

100% EMPLOYEE OWNED

100% EMPLOYEE OWNED

65 EMPLOYEES with an average tenure of 6 years

65 EMPLOYEES with an average tenure of 6 years

500,000 mailboxes

3,000,000 mailboxes

30 COUNTRIES WHERE NETMAIL IS USED

30 COUNTRIES WHERE NETMAIL IS USED

We have toys for grown ups

We have toys for grown ups

We're one of Canada's Top Employers

We're one of Canada's Top Employers

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We're 100% Employee Owned!

We behave & act like passionate owners… because we are!

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