Education loves Netmail

Texas A&M at Qatar

Challenge

Texas A&M at Qatar evaluated its existing Exchange 2010 system and realized that the system was quickly approaching the end of its life. It was time to upgrade to the latest version of the Microsoft platform — Exchange 2016 — and migrate its existing 2,500 user mailboxes. One of the major challenges was the fact that the university in Qatar was eight time zones away from Netmail’s head office in Montreal, Canada, so the project had to be very tightly choreographed between the Netmail team and the personnel in Qatar.

Solution

Like most universities, shrinking budgets have forced Texas A&M at Qatar to develop its own internal expertise when it comes to designing new systems; but with a mission critical service like Exchange needing a complete re-design and upgrade, bringing in outside experts was an easy decision. In the end, Texas A&M university in Qatar selected Netmail based primarily on Netmail’s thorough proposal, the qualifications of the Netmail team, Netmail’s experience in the field of education, and the cost of the project.

Results

Once selected for the project, Netmail helped the university evaluate load balancers, add layers of security, and ensure multiple backups to the system, as well as design the new Exchange 2016 system. “At the end of the day, it was all about a successful migration,” according to the university. “Our users didn’t even notice that the migration was taking place. We are really happy with the outcome of the project.”

Corporations loves Netmail

Oil & Gas Companies

Challenge

An infrastructure consultant working with the oil & gas company had been investigating archiving solutions for nine months before discovering Netmail during a routine Google search. It was in the budget and on the company's “to-do” list for 2018 when they were suddenly faced with an audit request which meant the team had to drop everything and start restoring mailboxes to find data.

Solution

With the help of a trusted Netmail partner, Modular Technologies, the oil and gas company selected Netmail Hadron, a multi-cloud level email archiving and data management platform that provides Email Archiving, eDiscovery, Search, and Audit capabilities to reduce the size of their email and data management system. The company can also provide powerful eDiscovery functionality for both email and documents, as well as address the archiving and retention requirements of both internal and external stakeholders within the organization.

Results

One of the main drivers behind implementing Netmail was to deal with the growing storage problem at the organization, but for the Infrastructure Consultant the decision to choose Netmail was based on the end user experience. With Netmail, users are given the same look and feel of the Outlook mailbox, including an exact replica of mailbox and folder structure, without keeping the old mailbox active. The ability to open Netmail Search and drill down to find the exact email or document you are searching for is a big plus for end users.

Healthcare loves Netmail

Yale New Have Health System

Challenge

In the spring of 2011, Yale New Haven Health System decided to replace its Novell GroupWise email system with Microsoft Exchange for 20,000+ users to standardize its email system for both the medical school and its partner hospitals in the health system.

Solution

Learning that Netmail provides a solution and methodology that migrates data behind the scenes, allowing for data integrity checks, high-fidelity capture of personal archives, minimal end-user disruption, and the possibility of extending the system into a full-blown enterprise email archiving solution post-migration, the hospital chose Netmail to complete its email migration.

Results

The hospital decided to pursue a pilot project with Netmail and implement email archiving by leveraging the archiving component of Netmail that was already installed at YNHHS during the migration process. Since then, Netmail Archive has been successfully meeting the email retention and archiving challenges at the hospital for several years.

Governments loves Netmail

Northeast Ohio Regional Sewer Distric

Challenge

The Northeast Ohio Sewer District relied on backup tapes of email dating back to the late 1990s and had no specific policy for email retention. It received numerous eDiscovery requests, often requiring extensive date ranges. Due to the level of effort required to fulfill these requests, the impact to the IT Department was significant.

Solution

The district engaged the team at Netmail to deliver an onsite email policy workshop that helped them create a policy on email retention and destruction in accordance with their compliance regulations, then migrated from Novell GroupWise to Microsoft Exchange and set up a robust email archive to help them centralize the District’s email archives into a single repository to facilitate eDiscovery.

Results

With a policy firmly in hand, the district then relied on Netmail to locate, collect, and archive email and GroupWise Personal Archives scattered throughout the organization into a centralized, fully-searchable archive repository prior to the email migration. As a result, the district can now look forward to reduced storage costs on the new Exchange system.

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