Formel D

Formel D loves Netmail

Challenge

During a scheduled Netmail upgrade, Formel D decided that they wanted to add another cluster to handle the higher volumes of email traffic. At the same time, they were looking for an archiving and storage solution to deploy in our messaging environment.

Solution

Formel D chose Netmail to replace its existing system because of its directory services integration and the flexible, role-based policy engine. Since then, Netmail’s pre-configured policies have enabled their email system to run very reliably.

Results

Advanced content filtering of incoming and outgoing email continue to protect the organization’s email system from dangerous attacks and data leaks. The Archive component enables Formel D to streamline storage and be able to search and retrieve archived data quickly and easily.

Overview

Netmail helped Formel D simplify email management, improve the performance of their GroupWise system, and dramatically reduce message store volume with the implementation of the full Netmail Platform.

Background

The Formel D group is an internationally-working premium service provider for the automobile and supplier industry. Every day, 3300 Formel D employees worldwide offer customers demand-oriented and innovative solutions around the production process. Formel D engages employees with 45 different nationalities, who speak 38 languages.

"For six years, we have been using Netmail Secure successfully as our anti-spam and anti-virus solution which replaced our previous email firewall from TrendMicro,” explains Marcel Martini, head of the IT Department at Formel D. “We chose Netmail Secure to replace the previous product because of its directory services integration and the flexible, role-based policy engine. Since then, Netmail Secure’s pre-configured policies have enabled our GroupWise email system to run very reliably. We are in a position to monitor all internal and external email for viruses and to scan the content. Our end users are very satisfied with the ability to manage a lot of their personal options.”

"The new features of Netmail Secure, including the advanced content filtering of incoming and outgoing email will continue to protect our GroupWise system from dangerous attacks and data leaks. As new virus and spam threats continue to evolve, Netmail Secure’s multiple scanning engines keep us protected. In addition, Netmail Secure’s Web server technology, the dashboards and the flexible access to the spam quarantine by end users simplify email management for us. By adding the extra cluster, we have achieved high availability and load balancing.”

Netmail Platform Implementation

"In 2012, during a scheduled Netmail Secure upgrade, we decided that we would also add another cluster to handle the higher volumes of email traffic. At the same time, we were looking for a market-leading archiving and storage solution to deploy in our messaging environment. The need for centralized archiving became evident as the growth of data in our GroupWise environment had reached over 30% annually. The ever-growing amount of data in the GroupWise system spanned the past 11 years. As a result, we have been running out of SAN storage space and the backup times have been increasing progressively. New business standards and different legal requirements at our 43 offices in 27 different countries compelled us to look for a highly flexible role-based email archiving solution that in addition to dealing with storage optimization would also meet regulatory compliance and legal mandates."

"So we implemented the Netmail Archive component of the platform which has allowed us to achieve the second objective in our email infrastructure consolidation project: deploying centralized email archiving that will enable us to streamline storage and be able to search and retrieve archived data quickly and easily. With the addition of Netmail Store, we offloaded the email archives to a 3 node Netmail Store cluster so that they no longer need to reside in the GroupWise message store. This move has improved the performance of the email system; at the same time, all archived email is indexed making eDiscovery a quick and painless process. Our international communications with customers, partners, and colleagues is recorded completely and comes with a detailed audit trail. This means that all email is retained in compliance not only with the internal company guidelines, but also with the acting legislation within the EU and the individual countries."

Feedback after the Successful Implementation

"On average about 50.000 daily emails are scanned by Netmail Secure, of which on average 87% are stopped as spam, viruses or malware. A new extremely useful feature of the Netmail Secure is the attachment stripping functionality that is available through the Netmail Store component of the platform. This option allows for incoming attachments to be removed from incoming emails and replaced by a link at the SMTP gateway based on a specific email policy. This enables us to store the attachments on Netmail Store so GroupWise is not burdened with that data.”

"Our team participated in the implementation and configuration of Netmail Archive to set up centralized email archiving. Netmail and SITaaS provided a training session to help us define the retention policies for individual user groups within the organization. We were impressed at how much we were able to reduce the size of the live GroupWise message store. Unimportant and old email messages were easily offloaded to the archive repository and this resulted in a reduction of the volume of data in the GroupWise system by 64%."

Client Care and Support from Netmail

"Our experience with the Netmail Global Support team was always positive. The opening of the Netmail local sales office and the support from their Gold Partner SITaaS GmbH, who carried out the implementations, have provided an even higher level of care for our organization."

The Bottom Line

The Bottom Line

Marcel Martini IT Manager, Formel D